NICE News

(NASDAQ:NICE) HOBOKEN, N.J.--(BUSINESS WIRE)-- #AI--NiCE (Nasdaq: NICE) today announced that Gartner has recognized NiCE as a Leader in the 2025 Gartner Magic Quadrant for Contact Center as a Service (CCaaS) report. NiCE was rated the furthest for its Completeness of Vision and highest in its Ability to Execute in the Leaders Quadrant. This marks the eleventh consecutive year that NiCE has been named a Leader in the CCaaS Magic Quadrant and the first time NiCE was positioned furthest and highest on the axes. For a

(NASDAQ:NICE) HOBOKEN, N.J.--(BUSINESS WIRE)-- #AI--NiCE (Nasdaq: NICE) today announced the successful closing of its acquisition of Cognigy, a recognized leader in enterprise-grade conversational and agentic AI, following receipt of all required regulatory approvals. This brings together two AI industry leaders, each with a proven track record of market leadership, innovation, and customer impact to accelerate AI adoption in customer experience across the front and back office. By bringing together Cognigy’s AI a

HOBOKEN, N.J.--(BUSINESS WIRE)--NiCE (Nasdaq: NICE) announced today that Scott Russell, CEO of NiCE, will participate in a fireside chat at the following investor conference: Citi's 2025 Global TMT Conference on September 4, 2025, at 1:30 PM ET A live webcast and replay of the event will be available on the Company’s Investor Relations website at https://www.nice.com/company/investors/upcoming-event. About NiCE NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our pu

HOBOKEN, N.J.--(BUSINESS WIRE)--NiCE (NASDAQ: NICE) today announced results for the second quarter ended June 30, 2025, as compared to the corresponding periods of the previous year. Second Quarter 2025 Financial Highlights GAAP Non-GAAP Total revenue was $726.7 million and increased 9% Total revenue was $726.7 million and increased 9% Cloud revenue was $540.8 million and increased 12% Cloud revenue was $540.8 million and increased 12% Operating income was $160.6 million and increased 25% Opera

HOBOKEN, N.J.--(BUSINESS WIRE)-- #AI--NiCE (Nasdaq: NICE) today announced an expanded strategic partnership with Salesforce to deliver seamless, AI-driven customer experiences through a deeper integration between NiCE CXone Mpower and Salesforce Service Cloud. After launching Bring Your Own Telephony with Salesforce Service Cloud Voice in 2022, the companies will further invest in enabling Bring Your Own Contact Center, inclusive of customer managed channels and NiCE’s leading WEM capabilities in the

HOBOKEN, N.J.--(BUSINESS WIRE)--NiCE (Nasdaq: NICE) will announce its second quarter 2025 results on Thursday, August 14, 2025, before the opening of the NASDAQ Stock Exchange. Later that day, management will host a conference call to discuss the results. 8:30 AM - Eastern 1:30 PM - UK 3:30 PM - Israel The call will be webcast live on the Company's website at https://www.nice.com/company/investors/upcoming-event. Please register with the relevant link for either the webcast or dial-in on our “u

HOBOKEN, N.J.--(BUSINESS WIRE)-- #AI--NiCE (Nasdaq: NICE) today announced a renewed collaboration with RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered business communications, through a multi-year extension of their long-term agreement to market and sell RingCentral Contact Center™, a proven, global solution for enterprise-grade customer engagement, powered by NiCE CXone Mpower. The extension builds upon the partnership NiCE and RingCentral have cultivated since 2015, and re-energizes th

HOBOKEN, N.J.--(BUSINESS WIRE)-- #AI--NiCE (Nasdaq: NICE) today announced the winners of the 2025 CX Excellence Awards, honoring organizations that are transforming customer service with CXone Mpower. The 15 award winners across seven categories were honored at Interactions 2025, the industry’s leading CX event. This year’s winners exemplify how advanced AI and automation can drive extraordinary operational and business outcomes - while bringing to life NiCE’s mission to create a NiCE world where exc

HOBOKEN, N.J.--(BUSINESS WIRE)-- #createaNiCEworld--NiCE (Nasdaq: NICE) today unveiled its newest global campaign starring award-winning actress, producer, and entrepreneur Kristen Bell, celebrating what it means to be truly “nice” in a world driven by AI. Representing a bold new vision, NiCE empowers brands to deliver AI-powered experiences that are proactive, human-centered and intuitive – whether connecting with customers, protecting communities or combatting financial crime. For more information, click here. T

HOBOKEN, N.J.--(BUSINESS WIRE)-- #AI--NiCE (Nasdaq: NICE) today announced the launch of CXone Mpower Agents, a groundbreaking innovation that enables fully automated, AI agents to be created and deployed in seconds and immediately work across the customer service ecosystem – from self-service to mid-office approvals to back-end fulfillment. Mpower Agents make use of CXone Mpower’s proprietary CX AI models, trained on rich use case-specific data and optimized workflows based on the actions of the best

HOBOKEN, N.J.--(BUSINESS WIRE)-- #AI--NiCE (Nasdaq: NICE) today announced a strategic collaboration with Snowflake, the AI Data Cloud company, to unlock the full value of customer interaction data by enabling seamless, secure data sharing across the front, middle and back office through Snowflake Secure Data Sharing. This collaboration combines NiCE CXone Mpower’s industry-leading AI for customer service automation with Snowflake’s easy, connected, and trusted platform, enabling joint customers to se

HOBOKEN, N.J.--(BUSINESS WIRE)-- #AI--NiCE Actimize, a NiCE (NASDAQ: NICE) business, today announced that KeyBank has increased the modernization of its financial crime operations with the X-Sight AI Enterprise Platform, an advanced portfolio of solutions which effectively address the financial services institutions’ (FIs) most pressing challenges. KeyBank is one of the nation's largest bank-based FIs. KeyBank’s objectives in its modernization were to tackle a variety of operational challenges, while

HOBOKEN, N.J.--(BUSINESS WIRE)-- #AI--NiCE Actimize, a NiCE (NASDAQ: NICE) business, today announced that KeyBank has increased the modernization of its financial crime operations with the X-Sight AI Enterprise Platform, an advanced portfolio of solutions which effectively address the financial services institutions’ (FIs) most pressing challenges. KeyBank is one of the nation's largest bank-based FIs. KeyBank’s objectives in its modernization were to tackle a variety of operational challenges, while

HOBOKEN, N.J.--(BUSINESS WIRE)--NiCE (Nasdaq: NICE) announced today in collaboration with Route 101, a NiCE platinum partner, a major contract win with the Department for Work and Pensions (DWP) of the UK government. This contract will see Route 101 and NiCE collaborate to enable the transformation of citizen experiences with the delivery of a UK-sovereign Citizen Experience Platform (CXP), powered by NiCE’s CXone Mpower and hosted in a secure, UK-based cloud environment. This initiative will d

HOBOKEN, N.J.--(BUSINESS WIRE)--NiCE (Nasdaq: NICE) will be webcasting its Financial Analyst and Investor Day on Tuesday, June 17, 2025 at 2:00 p.m. ET, live from Las Vegas in conjunction with its Interactions annual user conference. The webcast will be accessible from the Company’s investor relations website at www.nice.com/company/investors/upcoming-event. A replay of the webcast will also be available on the website after the event. About NiCE NiCE (NASDAQ: NICE) is transforming the world wi

Rosenblatt analyst maintains Buy rating on NICE with lowered price target. Fiscal 2025 and 2026 revenue estimates reduced due to uncertainty.