Route 101 Awarded Contract By The Department for Work And Pensions To Transform UK Citizen Services, Powered By NiCE CXone Mpower

HOBOKEN, N.J.--(BUSINESS WIRE)--NiCE (Nasdaq: NICE) announced today in collaboration with Route 101, a NiCE platinum partner, a major contract win with the Department for Work and Pensions (DWP) of the UK government. This contract will see Route 101 and NiCE collaborate to enable the transformation of citizen experiences with the delivery of a UK-sovereign Citizen Experience Platform (CXP), powered by NiCE’s CXone Mpower and hosted in a secure, UK-based cloud environment. This initiative will d