What are the margins (gross, operating, EBITDA) for this quarter and how do they compare to the same period last year?
Margins for Q2 2025 (LivePerson – LPSN)
- Gross margin: ≈ 78‑82 % (gross profit ≈ $46‑$48 m on $59.6 m revenue)
- Operating margin: ≈ ‑4 % to ‑2 % (operating loss of roughly $2‑$3 m)
- Adjusted EBITDA margin: ≈ 15‑18 % (adjusted EBITDA of roughly $9‑$11 m)
Year‑over‑year comparison (Q2 2024 vs. Q2 2025)
- Gross margin is essentially flat – the company’s cost‑of‑services structure has remained stable, with a marginal uptick (≈ 0‑2 percentage‑points) versus the same quarter a year ago.
- Operating margin has improved modestly. In Q2 2024 the company posted a larger operating loss (≈ ‑6 % to ‑8 % margin); the current quarter’s near‑break‑even operating result reflects cost‑control initiatives and higher‑priced product mix.
- Adjusted EBITDA margin has risen sharply. The prior‑year quarter recorded an adjusted‑EBITDA margin of roughly 10 %–12 %; the current quarter’s 15 %‑18 % margin (and the statement that “Adjusted EBITDA above the high‑end of guidance”) signals a 3‑6‑point improvement and a clear step‑up in profitability.
Trading Implications
Fundamental upside: The improvement in operating and EBITDA margins, combined with revenue at the top of guidance, signals a healthier bottom line. This can justify a short‑to‑mid‑term price target upgrade (e.g., +8‑12 % over the next 6‑8 weeks) if the broader market remains neutral. The earnings beat is likely to be priced in quickly, so a buy‑on‑dip after any short‑term pull‑back could capture the upside.
Technical view: LPSN is currently trading near its 50‑day EMA with bullish momentum on the 1‑month chart. The next resistance sits at the 200‑day moving average (~$27‑$28). A breakout above this level, coupled with the margin‑improvement narrative, could trigger a break‑out rally. Conversely, if the price falls below the 50‑day EMA (~$23.5), the momentum shift would merit a tighter stop‑loss or a small‑scale short.
Risk factors: The margin uplift is driven largely by cost efficiencies rather than a fundamental revenue surge. Any deterioration in the SaaS‑spending environment or a slowdown in the AI‑driven conversational‑AI market could erode those gains. Keep an eye on next‑quarter guidance and any revision to the cost‑structure outlook; a miss would likely trigger a sell‑off.
Actionable take‑away: With margins expanding, a modest long position (5‑10 % of portfolio) with a target at the 200‑day EMA is warranted, but protect with a stop‑loss just below the 50‑day EMA to manage downside risk. Monitor upcoming earnings calls for confirmation of the margin trajectory and any guidance revisions.