How are the renewal and retention rates trending, and what specific percentages are being reported?

Answer

Based on the information in the ZoomInfo press release you provided, the company states that it is “improving renewal and retention rates.” This language indicates a positive trend—the rates are moving upward compared to prior periods. However, the release does not include any concrete figures (e.g., “renewal rate rose from X% to Y%” or “retention rate held at Z%”) that would let us quote exact percentages.

What we can conclude from the available text:

Why the percentages are missing

• The excerpt you shared only contains a high‑level statement from CEO Henry Schuck about the company’s performance on its AI‑ and data‑focused innovation roadmap and the improvement in renewal/retention.
• Press releases often reserve detailed operating metrics (such as exact renewal‑or‑retention percentages) for the full earnings release, an investor presentation, or a subsequent SEC filing (e.g., the Form 10‑Q). Those documents were not part of the excerpt you posted, so the specific numbers are not available here.

What to do if you need the exact percentages

1. Locate the full earnings release – The complete ZoomInfo Q2 2025 earnings release (often posted on the company’s investor‑relations website) typically includes a “Key Metrics” table with renewal and retention percentages.
2. Check the SEC filing – The Form 10‑Q for the quarter will contain detailed operating statistics, including churn, renewal, and net‑retention rates.
3. Listen to the earnings call transcript – Management often reads out the exact percentages during the call and may provide additional context on the drivers behind the trends.

If you can obtain the full press release, the Form 10‑Q, or the earnings‑call transcript, you’ll be able to retrieve the precise renewal and retention percentages that ZoomInfo is reporting for Q2 2025.