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New Syndigo Report: 75% of Consumers Now Judge Brands Based on Availability of Product Information When Shopping Online, an Increase over Prior Years
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Summary
CHICAGO--(BUSINESS WIRE)--Syndigo, a global leader in end-to-end Product Experience Management (PXM) solutions, today released its third annual consumer study of brand perceptions based on online product listings and in-store merchandising. The 2025 State of Product Experience report revealed that three in four (75%) consumers form negative opinions about a brand if they encounter incomplete or inaccurate product information online, up from 62% in 2023 and 73% in 2024. This finding underscores
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Read Full ArticleArticle published on June 11, 2025 by businesswire