RingCentral Acquires CommunityWFM to Expand RingCX Portfolio with AI-First Workforce Management

(NYSE:RNG) BELMONT, Calif.--(BUSINESS WIRE)-- #AI--RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered business communications, today announced the acquisition of CommunityWFM, a cloud-based, AI-first contact center workforce management software solution. The acquisition strengthens RingCentral's RingCXⓇ contact center platform with advanced AI-driven workforce management capabilities, streamlining contact center operations and elevating agent experience. “For decades, contact center and workforce mana