ServiceNow Customer Excellence Leader Joins xtype Board to Accelerate Platform Success at Scale

(NYSE:NOW) COVINA, Calif.--(BUSINESS WIRE)--xtype today announced that Simon Short, senior vice president of customer excellence at ServiceNow, has joined its Board of Directors. Short has extensive industry experience across both software and customer success, including as former EVP of customer success at Salesforce, former CTO at Capgemini, and global lead for Capgemini’s Digital Customer Experience (DCX) Global Service Line. At ServiceNow, Short leads the Customer Excellence Group, ensuring ServiceNow