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Genesys Expands Strategic Partnership with ServiceNow to Deliver Transformational A2A Customer Orchestration Experience
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Summary
(NYSE:NOW) NASHVILLE, Tenn.--(BUSINESS WIRE)--Today at Xperience 2025, Genesys®, a global cloud leader in AI-Powered Experience Orchestration, announced an expanded strategic partnership with ServiceNow®. Together, they will deliver new Agent2Agent (A2A) orchestration, enabling customers to self-serve across the enterprise by making it possible for AI agents to autonomously collaborate on interactions and tasks, fueling greater operational efficiency and consumer loyalty. As agentic AI redefines the custo
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Read Full ArticleArticle published on September 9, 2025 by businesswire