What is the customer acquisition cost and churn rate for the Payables Automation solution?

The release does not disclose the specific customer‑acquisition cost (CAC) or the churn rate for the IntelliCloud Payables Automation solution. Management only notes that “Payables Automation solutions will be the primary drivers of our SaaS growth going forward,” without providing the underlying unit‑level economics.

Because these metrics are missing, investors should turn to the company’s more detailed filings (e.g., the Form 10‑K, the upcoming 10‑Q, or the earnings‑call transcript) where Intellinetics typically breaks out SaaS‑specific CAC and net‑revenue churn. In the meantime, the 12.6% YoY increase in total SaaS revenue suggests that the Payables Automation platform is already adding new customers at a pace that outpaces attrition, but the sustainability of that growth hinges on whether CAC remains modest and churn stays low.

Trading implication: Until the next earnings update or a supplemental investor presentation provides concrete CAC and churn figures, the stock’s upside is tied to the “growth narrative” rather than proven unit economics. A cautious, data‑driven approach would be to hold or add on only after the company releases the detailed SaaS metrics—if CAC is below industry averages (≈$1‑$2k per customer) and net‑revenue churn stays under 5%, the upside to the current price could be significant; otherwise, the rally may be limited. Monitor the upcoming Q3 filing and any management commentary for those missing data points before scaling a position.