Opus Research Recognizes Five9 for AI Innovation, Trust, and Scalable CX Delivery

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9 (NASDAQ: FIVN), provider of the Intelligent CX Platform, today announced that it has been recognized by Opus Research in its latest Intelliview Report for its enterprise-focused approach to conversational AI and CX delivery. Independent analysis by Opus Research explores current trends in CX transformation, noting that customer experience has become a key competitive differentiator for brand loyalty, and enterprises that are unable to deliver seamless a