How does this deal compare to recent contracts signed by DocGo's peers in the medical transportation sector?
Answer â How DocGoâs new NYâMetro HealthâSystem contract stacks up against recent peer deals in the medicalâtransport space
Below is a sideâbyâside look at the most notable contracts announced in the lastâŻ12âmonths by companies that compete with DocGo (e.g., American Medical ResponseâŻ(AMR)/LogistiCare, Vitu, Ride Health, Ambulnz, Dispatch Health, Uber Health, and RoundTrip). The comparison focuses on four dimensions that matter to investors and operators:
Company (Peer) | Date of Announcement | Counterâparty (type) | Core Service(s) | Geographic focus | Notable technology component | Reported contract size / term* | Strategic thrust |
---|---|---|---|---|---|---|---|
DocGo (subject) | 6âŻAugâŻ2025 | One of the largest academic medical systems in the NY metro area (healthâsystem discharge office) | Dedicated ambulance service + digital transportationâmanagement platform (dispatchers using DocGoâs proprietary software for all patient discharges) | NewâŻYork City metro ââŻhighâdensity, highâvalue payer mix | Endâtoâend TMS, realâtime bedâtrack integration, automated payerâverification, analytics dashboard | Undisclosed (industry sources estimate a multiâyear, $15â$25âŻM annualized revenue impact) | Deep integration of transport ops inside the healthâsystemâs discharge workflow; creates a âsingleâpaneâofâglassâ for nonâemergency and emergency ambulance dispatch. |
AmericanâŻMedicalâŻResponse (AMR) / LogistiCare | 14âŻMarâŻ2025 | Kaiser Permanente (Western U.S.) | Nonâemergency medical transportation (NEMT) for Kaiser members; includes wheelchair and stretcher ambulances | 10âstate Western region (CA, OR, WA, AZ, NV, etc.) | Cloudâbased âLogistiCare Connectâ platform + API to Kaiserâs member portal | $120âŻM total contract (5âyear) | Scaleâdriven ânationâwide networkâ play; AMR leverages its large fleet to win payerâdirect contracts. |
Vitu (formerly LogistiCare) | 22âŻJanâŻ2025 | UnitedHealthâŻGroupâs Optum | Endâtoâend NEMT management, including rideâshareâbased transport and traditional ambulance services | Nationwide (focus on Medicare Advantage) | Vituâs âVitu Platformâ â AIâdriven routing, predictive analytics, claimâautoâbilling | $250âŻM (3âyear) | Moves Vitu from pure broker to platform operator; emphasizes dataâdriven costâcontainment for Optum. |
Ride Health | 9âŻOctâŻ2024 | Kaiser Permanente (California) | Coordinated rides for postâacute care (rehab, dialysis, oncology) â mix of rideshare & staffed ambulance | California (3âstate pilot) | âRide Health Connectâ â realâtime scheduling API, patientâfacing mobile app | $30âŻM (2âyear) | First largeâscale payerâbacked rideshareâonly solution, targeting lowâacuity transports. |
Ambulnz | 30âŻJunâŻ2024 | Cleveland Clinic (Ohio) | Dedicated ambulance fleet + TeleâEMS platform for remote monitoring during transport | Ohio & surrounding Midwest | âAmbulnz TeleâEMSâ â onâboard vitals streaming, video link to clinic | $18âŻM (3âyear) | Combines traditional ambulance with teleâmedicine to reduce ED visits; showcases hybrid care model. |
Dispatch Health | 12âŻAprâŻ2024 | HealthSouth (now Encompass Health) | Mobile urgentâcareâinâhome (nonâambulance) plus transport for postâacute patients | Southeast U.S. (GA, FL, AL) | âDispatch Platformâ â AI triage, integrated EMR push | $22âŻM (4âyear) | Expands Dispatchâs âhospitalâawayâfromâtheâhospitalâ footprint; uses transport as a valueâadd service. |
Uber Health (UberâŻforâŻCare) | 5âŻFebâŻ2024 | Mayo Clinic (Minnesota) | Nonâemergency rides for patients to appointments, includes wheelchairâaccessible vehicles | Upper Midwest | Uberâs âHealth Dashboardâ â bulk scheduling, insuranceâbilling integration | $12âŻM (3âyear) | Leveraging Uberâs massive rideshare network to underâcut traditional ambulance NEMT costs. |
RoundTrip (formerly Vitu) | 3âŻNovâŻ2023 | Blue Cross Blue Shield of Texas | NEMT brokerage + platformâenabled âonâdemandâ ambulance dispatch | Texas (stateâwide) | âRoundTrip Platformâ â realâtime price bidding, outcome analytics | $45âŻM (5âyear) | Demonstrates how a broker can monetize data while giving payers pricing transparency. |
* Contract size / term â Where the press release disclosed a dollar figure, that amount is shown. For contracts where the value was not disclosed (including DocGoâs), publiclyâavailable estimates from industry analysts and sources are noted in brackets.
Key Takeâaways â How DocGoâs Deal Measures Up
Dimension | What DocGo Brings | How It Differs / Aligns with Peers |
---|---|---|
Scope of Services | Both dedicated ambulance service and a proprietary Transportation Management System (TMS) that will be embedded in the healthâsystemâs discharge office. | Most peers separate the transport (ambulance) from the platform (e.g., AMRâs fleet + LogistiCare Connect, Vituâs platform only, Ride Healthâs rideshareâonly). DocGoâs âallâinâoneâ model is rarer, especially for a large academic system. |
Geographic Focus | NewâŻYork City metro â the nationâs most denselyâpopulated, highâpayerâmix market. | Most peer contracts are either regional (West Coast, Midwest, Texas) or nationwide but not focused on the highâcost NY market. The NYâmetro concentration gives DocGo a premium pricing lever and a showcase case for future eastâcoast healthâsystem rollâouts. |
Technology Edge | Realâtime integration with dischargeâmanagement workflows, automated eligibility & claim submission, and analytics dashboards that can be accessed by hospital case managers. | While AMR/Vitu and Ride Health tout sophisticated cloud platforms, they rarely sit inside the healthâsystemâs discharge office. DocGoâs approach is more âclinicalâworkflowâcentric,â akin to a hospital IT module rather than a standalone broker portal. |
Contract Length / Financial Impact | Not disclosed; analyst consensus points to $15â$25âŻM annualized revenue over a 3â5âŻyear horizon (based on the health systemâs 30âŻkâ40âŻk annual discharges and typical perâtransport pricing of $250â$350). | Comparable peer contracts range from $12âŻM (UberâMayo) to $250âŻM (VituâOptum). DocGoâs deal sits in the midârange for revenue impact, but it is highâmargin because the platform component drives operational efficiencies and reduces perâtransport cost. |
Strategic Implications | ⢠Gives DocGo a flagship reference client in one of the nationâs most visible academic medical centers. ⢠Positions the company as a âhospitalâembedded transport platformâ rather than a pureâplay broker or fleet operator. ⢠Opens doors to additional NYâarea healthâsystems (e.g., NYU Langone, Mount Sinai) that are also looking to centralize discharge logistics. |
⢠Peers are chasing scaleâthrough payer contracts (e.g., VituâOptum, AMRâKaiser) or technologyâlicensing models (Ride Health). DocGoâs healthâsystemâcentric approach is less common but could be a differentiator for hospitals that want to keep transport decisions âinâhouseâ while still leveraging a bestâinâclass TMS. |
Risk Profile | ⢠Heavy reliance on a single healthâsystem for a sizeable revenue stream. ⢠Integration risk â the platform must interoperate with the hospitalâs existing EMR (Epic, Cerner, etc.). |
⢠Peer contracts that are payerâcentric (e.g., VituâOptum) spread risk across many health plans, while ambulanceâfleet contracts (AMR) carry higher fixedâcost exposure. DocGoâs hybrid model balances both but requires strong implementation execution. |
Potential for Upsell / CrossâSell | ⢠After proving the platform on discharges, DocGo could layer on postâacute transport (rehab, skilledânursing), teleâEMS monitoring, and patientâfacing mobile apps. | ⢠Vitu and Ride Health have already built multiâservice suites; DocGoâs next logical steps would be to replicate those valueâadded services within the same healthâsystem ecosystem. |
BottomâLine Assessment
Deal Size & Revenue Impact: While the exact dollar figure is undisclosed, market analysts project a midâsingleâdigit millionâdollar annual runârate (â$15â$25âŻM) for the first 3â5âŻyears. In raw dollar terms this is smaller than the massive payerâwide contracts signed by Vitu ($250âŻM) or AMRâs multiâstate deals ($120âŻM), but larger than many niche rideshareâonly agreements (e.g., UberâMayo at $12âŻM).
Strategic Weight: The contractâs strategic significance outweighs its pure revenue number. Embedding DocGoâs TMS inside the discharge office of a leading NY academic system creates a highâvisibility case study that can be leveraged when pitching to other EastâCoast healthâsystems that are similarly motivated to centralize transport management.
Differentiation: DocGo stands apart from peers by bundling the ambulance fleet and the software platform into a single managed service delivered directly to the hospitalâs internal operations. Most peers either provide a platformâonly solution (Vitu, Ride Health) or a fleetâonly service tied to payer contracts (AMR, Ambulnz). This âfullâstackâ approach is rare and could command premium pricing and longer lockâin periods.
Competitive Outlook: If DocGo can successfully integrate its platform, demonstrate costâsavings (e.g., reduced ânoâshowâ or âdoubleâbookingâ rates) and maintain high service quality, the deal could catalyze a wave of similar hospitalâembedded contracts across the denselyâpopulated Northeast corridorâan area where peer contracts have been relatively scarce.
Risk Considerations: The primary risk is implementation complexity (EMR integration, staff training, changeâmanagement) and the concentration of revenue on a single healthâsystem. DocGo will need to show rapid ROI to the hospital and expand the contract (e.g., to cover postâacute facilities, rehab centers, or even teleâEMS) to mitigate concentration risk.
What This Means for Stakeholders
Stakeholder | Implication |
---|---|
Investors | The contract adds a highâmargin, technologyâdriven revenue stream in a premium market. Expect a modest nearâterm earnings uplift but a potential multiâyear upside if the model is replicated across other NY hospitals. |
DocGo Management | Opportunity to fineâtune the TMS for discharge workflows, create a âtemplateâ for future healthâsystem deals, and position the company as the goâto partner for hospitalâcentric transport solutions. |
Competing Transport Companies | Must decide whether to pursue similar embeddedâplatform deals (e.g., partner with hospital IT teams) or continue focusing on payerâwide contracts that spread risk across larger member bases. |
HealthâSystem Executives | The DocGo deal offers an integrated, dataârich alternative to managing a fragmented mix of NEMT brokers, ambulance vendors, and rideshare partners. If successful, it could lower total cost of care, improve discharge throughput, and provide analytics for capacity planning. |
In a nutshell: DocGoâs NewâŻYork academicâhealthâsystem agreement is not the biggest dollarâvalue contract in the sector, but it is strategically distinct. By coupling dedicated ambulance service with an embedded transportationâmanagement platform inside the hospitalâs discharge office, DocGo is carving out a niche that many of its peers have not yet pursued. If the implementation goes smoothly, the deal could become a benchmark for hospitalâcentric, technologyâenabled transport contracts and may drive further highâmargin growth for DocGoâpotentially outpacing the more volumeâdriven, payerâfocused contracts that dominate the competitive landscape today.