What is the expected timeline for the restructuring of C3 AI's global sales and services organization and how will it affect revenue growth?
Timeline and revenue impact
C3âŻAIâs management said the reâorganisation of its global salesâandâservices team will be rolled out in phases and is slated to be largely in place by the end of the current fiscal year (Q4âŻ2024), with the final hiring and realignment steps completed in the first half of 2025. The company expects the new structure to sharpen its goâtoâmarket execution and, consequently, accelerate topâline growth from the modest 5â6âŻ% YoY increase seen in the latest quarter to a midâsingleâdigit to lowâdoubleâdigit growth trajectory in FYâŻ2025. Management has flagged that the âunacceptableâ preliminary sales numbers were a symptom of the old hierarchy, and that the revamped organization should generate a higher winârate on large enterprise contracts and improve recurring SaaS renewals.
Trading implications
The market has already punished the stock â a 30âŻ% drop â reflecting the shock of the weak preliminary results and the uncertainty around the restructuring. Technically, C3âŻAI is now trading near the 50âday moving average and has broken below its recent swingâhigh, leaving the shortâterm bias still bearish. However, the clear timeline (completion by Q4âŻ2024) and the upsideâlinked revenue outlook give the price a potential catalyst in early 2025 when the new sales engine should be fully operational and the FYâŻ2025 guidance is released. For riskâaverse traders, a shortâposition or a stopâlossâprotected sellâshort on the current dip may capture the downside, while a longâposition with a 3âmonth horizon could be justified if the stock stabilises above the 50âday average and the company confirms the expected revenue acceleration in its Q4 earnings call.